Support

We're here to help you get the most out of Range.

Have a question, found a bug, or want to request a feature?

We aim to reply within 2 business days.

Frequently asked

How do I delete my account?

Open the app and go to Profile → Edit Profile → Delete Account. This permanently removes your profile and social data from our backend.

How do I report or block someone?

Tap the "…" menu on any post, comment, or profile to report content or block a user. Blocking hides that person from your feed, search, and comments. We review reports and typically act within 24 hours.

Do I need an account to use Range?

You can track practice and rounds on your device without signing in. Social features (following golfers, the clubhouse feed, live rounds) require Sign in with Apple.

Is my practice and round data private?

Yes. Your practice sessions and rounds are private and sync through your own Apple iCloud. Only the things you explicitly post or share are visible to others. See our Privacy Policy for details.

How does AI coaching work?

When you request AI feedback, Range sends the relevant content through our secure server to our AI provider to generate insights. AI output is informational only and isn't professional instruction.

Live rounds or course search aren't working

Live rounds require being signed in to iCloud on your device. Course search needs a network connection and, for nearby courses, location permission. If something still isn't working, email us and include your device model and iOS version.